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Sewer Cleaning and Smoke Testing

KUB is stepping up wastewater system inspection and cleaning throughout our service area to improve the system and help protect our environment. Regular inspections help identify potential problems and direct cleaning and rehabilitation efforts. Cleaning helps prevent blockages and reduces sanitary sewer overflows (SSOs) in the environment and backups in customers' homes or on their property.

Our efforts include both a systematic approach to cleaning the entire system and a more concentrated maintenance program that specifically addresses areas with a history of blockage-related SSOs. Both types of cleaning include periodic inspection with remote control cameras and smoke testing to help evaluate the condition of the pipe.

The crews may need access to manholes on your property for sewer cleaning and inspection work, but they won't need to enter your home or business.

Remember: KUB employees rarely have reason to enter your home unless you have made an appointment. For your safety, always ask to see KUB ID before letting someone claiming to be from KUB into your home. Call KUB at 524-2911 to verify employee ID or find out if a crew is working in your area.


If you have additional feedback, please contact us as follows:
E-mail your comments: PACE10@kub.org
Mail: KUB
Attn: PACE 10 - Mailstop GS03
P.O. Box 59017
Knoxville, TN 37950-9017